Amazon : a global outage impacts AWS, Ring, Alexa, Prime Video…

Nothing is going well with the number 1 in the cloud! Amazon is indeed the victim of multiple breakdowns on its servers affecting almost all of its services: Amazon. Com Alexa, Ring, Chime, Amazon Music, Prime Video and even Disney + or Tinder are impacted ...

For what reasons)? Just because this major failure affects Amazon Web Services, the world's leading provider of cloud services! Once again, some professionals in the sector point to the DNS system ... Amazon speaks of an "increased error rate".

Update 08 / 12 / 2021 - Return to normal: all the services ofAmazon are operational again.

Amazon faces a major outage

Although the outage is much less visible than that of Facebook, and much better managed elsewhere, Amazon recognize tonight a "Increased error rate" on many of its services. Its cloud subsidiary, AWS, is indeed experiencing a major failure on Tuesday, December 7, 2021, mainly across the Atlantic and affecting the data centers of the US-EAST-1 region, located in Virginia, according to AWS Health Dashboard Service.

Reports on Down Detector on AWS confirm the difficulties encountered by many users, in America as in Europe, which seem to touch a plethora of services ranging from Chime to Prime Video, passing by Alexa and especially Ring.

Ring is having trouble

It is the security branch ofAmazon which was the first to show difficulties. As reported by a few users of our Facebook community, the problems started around 17 p.m. with the choice of a blue screen displaying the Ring logo or a screen " Connexion error ".

All the brand's devices are affected, whether they are doorbells Ring Video Doorbell, cameras or even Ring Alarm. However, note that you can always use the latter locally using its numeric keypad ...

Ring confirmed his difficulties at 18:57 UTC, explaining that he had "Identified an issue that can cause failures throughout the application, such as parameter changes that are not saved and live video (dings, movements, live views)". The subsidiary ofAmazon specifies that "Customer support phone and chat systems are also affected" and invites patience.

Patience and length of time ...

What to do? As is the moral of La Fontaine's fable The Lion and the Rat: "Patience and length of time are more than strength or rage". In short, you will understand, we invite you to be patient and to put these, to say the least, exceptional incidents into perspective. For his part, do not doubt it, Amazon is obviously doing everything possible to restore all of its services as quickly as possible ...

Fascinated by Alexa since the day I received it in beta test, I gradually became passionate about the subject, before deciding to go further by creating a site with Jean-Christophe. An activity that allows me to quench my thirst for new technologies and share my discoveries about the nicest of communities: Les Alexiens.